FAQs

Shipping time is 10 to 14 working days from order confirmation. This period may be longer in periods of sales or special promotions (15-20 days)

If you have chosen home delivery, we will send you a confirmation e-mail when your order is about to leave the warehouse, another one with a tracking number (with a link to the courier company’s website) and, finally, the carrier will contact you by SMS or e-mail to inform you about the delivery of your order. Please note that we always try to deliver your orders in full, so sometimes you may receive your order in parts and with different couriers. We will notify you by e-mail when this happens.

Debit or credit cards Visa, Master Card and American Express, Paypal and Bitcoins . For these last 2 payment methods you must have an account with them or create one at the time of payment.

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